FAQS
Answers You Need
HOW DO I CHOOSE THE BEST LOCATION FOR OUR FUNCTION?
Contact us with your desired location. We are happy to come out to take measurements to ensure your spot can fit a tent, and the expected number of guests.
WHAT IS YOUR POLICY FOR DAMAGED PRODUCTS?
Damages do occurs so we'll be as fair as possible. To prevent wind damage we will set up the equipment as part of our service to you. To prevent damage as a result of setup and/or takedown we will be responsible for these activities.
If damage occurs as a result of guest activities, fire or other causes we will assess and deduct the cost from your damage deposit.
We recommend an event insurance policy to protect you from additional expenses, and unforeseen liability.
DO YOU OFFER GIFT CARDS?
We do have gift certificates custom to your needs availabl for purchase.
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept Electronic fund transfers and cash.
WHY DO SOME TENTS REQUIRE A MINIMUM 2 DAY RENTAL
Larger tents require a significant amount of time to install. To keep the prices affordable we ask for a minimum of a 2 day rental, even thought the next days are a a much lower rate. This helps us recover the cost of labour and packing, delivery and services.
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